✨Minimalist aesthetics, easily refresh the living room atmosphere✨
Those inconspicuous corners become scenic spots that attract attention because of a unique ornament.
Each piece of art is more than just decoration; it is a silent expression of your aesthetic appreciation of life.
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Return & Exchange Policy

The Company offers the following return and exchange guarantee:
 
Returns may be requested within 7 days from the date of receipt (based on the actual customer receipt date).
 

Eligible Return & Exchange Conditions

 
  1. The product has quality issues.
  2. The product was damaged during shipping.
  3. The wrong item was delivered, or the received item does not match the ordered product.
     
    Returns or exchanges are allowed as long as the item does not affect secondary sales.
 

Exceptions to 7‑Day Return Policy

 
The 7‑day free return policy does not apply to:
 
  1. Personalized or custom‑made products.
  2. Products that have been used (electronic products are considered used once powered on).
  3. Products with visible wear on appearance, functional parts, or accessories.
  4. Products whose original packaging is lost or severely damaged (excluding normal unboxing), affecting secondary sales.
  5. Other items unsuitable for return due to their nature, as confirmed by you at the time of purchase.
  6. Other situations where the item is not in new condition and affects secondary sales.
 
 

How to Apply for Return & Exchange

 
  1. Returns for personal reasons
     
    Within 7 days of receipt, you may submit a return request via email to our after‑sales service, provided the item does not affect secondary sales.
     
    Our customer service will review your request within 1–3 working days.
     
    Return shipping costs shall be borne by the customer.
     
  2. Returns due to quality issues
     
    Within 7 days of receipt, please send an email to service@mail.wtkeqkq.com explaining the quality issue.
     
    Our customer service will process your application within 1–3 working days.
     
    Return shipping costs caused by quality problems shall be borne by the Company.
     
  3. Refund process
     
    Within 7 days of receipt, please send the item back via courier.
     
    Once we receive and inspect the returned goods, we will process your refund within 15 working days.
     
 
Please include the following information in your request:
 
  • Order number
  • Your full name
  • Contact phone number
  • Reason for return